| Standard
Terms and Conditions of Hire |
A-Class
Cabs undertakes to hire vehicle/vehicles to the Client (the person booking
and paying for the service) for the period of hire, under the following
terns and conditions: Prospective clients may use this website to
complete an online quotation request form, or make contact by telephone
for a quick quote.
We will respond to either request by email or telephone as appropriate,
giving a quote based on the information provided. As required, we
will negotiate and agree a price for the work the prospective client want
us to do for them. We will then agree a payment method (sending an
email confirmation if requested).
Payment can be either; |
| 1. |
Cash in full
settlement to the driver on completion of the job. |
| 2. |
A deposit to
be paid at least 5 days prior to the booking date, (If requested) using
electronic banking, to confirm the booking, with the balance being paid in
cash to the driver on completion of the job. |
| 3. |
Pre-payments
in full at least 5 days prior to the booking date. |
| 4. |
Any
variations to the journey/journey's discussed, booked and agreed to
between the Company and the Client may be subject to additional charges,
if these charges involve extra time and/or distance involved. |
| 5. |
No hidden
taxes, fees or extra charges will be payable upon completion of the job,
except where additional waiting time and/or car parking charges have been
incurred and these were defined and agreed to in our quotation
discussions, or as defined under paragraph (4) above. |
| 6. |
When a
prospective client wishes to proceed on the basis of the quotation given
and the payment method agreed, they will make their reservation using our
online booking form. |
| Cancellation
and Refund Policy |
| 1. |
In the event
of a "No-show" by the client, or if a booking is cancelled by
the Customer within 4 hours of the start of the period of hire, any and
all monies paid will be totally be non-refundable. |
| 2. |
If a booking
is cancelled by the Customer prior to 48 hours of the start of the period
of hire, any deposit or payment in full will be 100% refundable. |
| 3. |
Every effort
will be made by the Company to ensure that vehicle(s) arrive on time and
reach destinations on time too. The Company shall not be held
responsible or liable for any delays (and/or arising consequential losses)
that occur beyond its control. |
| 4. |
The Driver
will travel by the most appropriate route on the day, unless instructed
otherwise by the Customer when term (5) may apply. |
| 5. |
Customer's
properties are carried at their own risk and the Company shall not be held
responsible for any loss/damage to such property. |
| 6. |
The Company
and its Drivers have the right to refuse to carry any passenger who is
thought to be under the influence of alcohol or drugs and whose behaviour
poses a threat either to the Driver, the vehicle or any other passenger. |
